FAQ

Orders & Shipping

🔹 How long does shipping take?

We offer worldwide shipping with an estimated delivery time of 10-17 business days depending on your location. Each order is carefully packaged to ensure it arrives in perfect condition.

🔹 Do you offer express shipping?

At this time, we only offer standard shipping to maintain the best balance between cost and quality.

🔹 Where do you ship from?

We work with trusted international suppliers to source our premium lingerie. Your order may ship from different locations depending on availability.

Returns & Exchanges

🔹 Can I return or exchange my lingerie?

Due to hygiene reasons, we do not accept returns or exchanges unless the item arrives damaged or defective. Please refer to our Return Policy for full details.

🔹 My item arrived damaged. What do I do?

We’re so sorry! Please contact us at info@belamourlingerie.com within 48 hours of receiving your order with photos of the issue, and we’ll make it right.

Product & Sizing

🔹 How do I know which size to order?

Each product page includes a detailed size guide to help you find the perfect fit. If you’re between sizes, we recommend sizing up for comfort.

🔹 Are your bras and lingerie true to size?

Our products generally run true to size, but fit may vary by style. Check the size chart on each product page for exact measurements.

🔹 What materials are used in your lingerie?

We carefully select high-quality lace, satin, and breathable fabrics to ensure comfort and durability. Specific materials are listed on each product page.

Payments & Discounts

🔹 What payment methods do you accept?

We accept Visa, MasterCard, American Express, PayPal, and other major payment methods.

🔹 Do you offer discounts or promotions?

Yes! Sign up for our VIP list to get exclusive discounts, early access to new collections, and special offers.